Delivery Timeframes
Provide clear estimates depending on the method chosen:
Economy: 5ā8 business days
Standard: 3ā5 business days
Express: 1ā2 business days .
Note that international shipments may take 7ā22 days, depending on destination and customs .
---
š° 4. Shipping Costs & FreeāShipping Options
Calculate shipping fees at checkout based on weight, dimensions, and destination .
Offer incentives like free shipping over a certain threshold (e.g., $50) or a flat-rate feeāstrategies shown to increase average order value .
---
š 5. Tracking & Notifications
Immediately send a shipment confirmation email with a tracking numberāfollowed by updates (dispatched, in transit, out for delivery, delivered) .
For higherāvalue orders, optionally require signature confirmation or provide photo proof on delivery .
---
š ļø 6. Damage & Risk Policy
Order risk transfers to the customer once the package is accepted by the carrier (FOB shipping point) .
If a shipment arrives damaged or is missing, the customer should reject it at delivery or report it within 10 business days, so you can assist with a carrier claim .
---
ā° 7. Returns & Exchanges
Changeāofāmind returns accepted within 7ā30 days, provided items are unused and in original packaging .
Customer pays return shipping unless itās a warranty claimāthen refund shipping after approval .
Issue refund or store credit upon receipt. Warranty claims processed within 7 days .
---
š 8. International Orders
Collect duties & taxes upfront, shipped via carriers capable of handling customs (e.g., UPS or FedEx) .
Allow 4ā22 day delivery times, depending on destination and courier .
---
ā ļø 9. Special Cases
PO boxes & military addresses: ship via USPS only .
Highāvalue/freight items: use liftgate service, freight carriers, and clarify delivery requirements (loading dock vs. residential) .
Shipping delays: if >3 business days, notify customer and offer cancelation or credit .
---
ā
Sample Policy Snippet for northfloridacleanpros.com
> Processing & Shipping: Orders placed before 2āÆpm EST on business days ship within 1 business day (excluding weekends/holidays).
Shipping Options & Delivery Estimates:
Economy: 5ā8 business days
Standard: 3ā5 business days
Express: 1ā2 business days
Shipping Rates: Automatically calculated by weight/dimensions at checkout. Free shipping for orders over $75.
Tracking & Confirmation: Shipping confirmation email with tracking link is sent when order ships.
Damaged or Missing Items: Please report within 10 days of estimated delivery. Weāll assist with carrier claims.
Returns & Exchanges: Accepted within 30 days if unopened and in original packaging. Customer pays return shipping except for defects or warranty claims.
International Orders: Duties/taxes prepaid. Transit time 7ā22 days, depending on location.
Special Addresses: PO boxes/military addresses ship USPS only. Freight/liftgate required for heavy/bulk orders.
---
šÆ Next Steps
Integrate with a shipping tool (like ShipStation, EasyPost, or a 3PL in Florida) to automate rates and notifications .
Draft your full policy page using the structure above.
Display shipping rates clearly at checkout and include FAQs for damage, returns, and delays.
Reviews
There are no reviews yet.